Effective Date: November 20, 2024
Last Updated: November 20, 2024
1. Acceptance of Terms
By downloading, installing, or using the Big Menu mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
2. Description of Service
Big Menu is a mobile application that provides menu translation and currency conversion services. The App allows users to:
- Scan restaurant menu photos using their device camera or photo library
- Receive AI-powered translations of menu content
- View currency conversions of menu prices
- Save menu history with optional location data
3. Eligibility
You must be at least 13 years old to use the App. By using the App, you represent and warrant that you are at least 13 years of age and have the right, authority, and capacity to enter into these Terms.
4. Subscription Terms
4.1 Free Trial
New users receive one complimentary menu scan to try the service. After using your free scan, a subscription is required for continued access.
4.2 Billing
- Subscriptions are billed through your Apple ID account
- Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
- You can manage subscriptions in your Apple ID Account Settings
4.3 Cancellation
You may cancel your subscription at any time through your Apple ID Account Settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial subscription periods.
4.4 Refunds
All purchases are processed through Apple's App Store. Refund requests must be submitted to Apple. We do not have access to or control over Apple's refund process.
5. User Content
You retain all rights to menu photos you upload to the App. By uploading photos, you grant us a worldwide, non-exclusive, royalty-free license to:
- Store and process your photos to provide translation services
- Use uploaded content to improve our AI translation models
- Display your photos back to you in your menu history
This license terminates when you delete a menu from your history.
6. Acceptable Use
You agree NOT to:
- Use the App in any way that violates applicable laws or regulations
- Attempt to reverse engineer, decompile, or disassemble the App
- Use automated systems or bots to access the service
- Interfere with or disrupt the App or servers
- Upload malicious code, viruses, or harmful content
- Use the service for commercial purposes without permission
7. Translation Accuracy Disclaimer
IMPORTANT: Big Menu uses AI-powered translation technology. While we strive for accuracy:
- Translations may not always be 100% accurate
- Cultural context, idioms, and regional variations may not translate perfectly
- Menu formatting, handwriting, or image quality may affect accuracy
We are not responsible for:
- Mistranslations or inaccurate conversions
- Dietary restrictions or allergen information accuracy
- Food ordering mistakes based on translations
Always verify important information with restaurant staff, especially regarding allergies or dietary restrictions.
8. Disclaimers and Limitations of Liability
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BIG MENU BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Our total liability for any claims arising from these Terms or your use of the App shall not exceed the amount you paid for your subscription in the twelve (12) months preceding the claim.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Termination
We may suspend or terminate your access to the App at any time, with or without notice, for violation of these Terms, fraudulent or abusive activity, or any reason at our sole discretion.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through in-app notifications or App Store update notes. Continued use after changes constitutes acceptance.
12. Contact Information
For questions about these Terms or the App, please contact us:
Email: support@390apps.com
We will respond to inquiries within 5 business days.
13. Acknowledgment
BY DOWNLOADING, INSTALLING, OR USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.