Getting Started
What is Big Menu?
Big Menu is your essential travel companion that translates restaurant menus instantly. Snap a photo of any menu and see it translated into your language with prices converted to your currency. Perfect for travelers, expats, and food lovers exploring international cuisine.
How do I scan a menu?
- Tap the camera button in the app
- Take a photo of the menu or select an existing photo from your library
- The app will automatically process and translate the menu
- View your translated menu with converted prices
- The menu is saved to your history automatically
What languages are supported?
Big Menu supports translation between 100+ languages, including:
- English, Spanish, French, German, Italian, Portuguese
- Arabic, Hebrew, Russian
- Chinese, Japanese, Korean
- Thai, Vietnamese, Indonesian
- And many more!
The app automatically detects the menu's original language.
Scanning & Translation
How long does translation take?
Most menus are translated within 30-60 seconds. Complex menus with many items may take up to 2 minutes. You'll receive a notification when processing is complete.
What if the menu isn't translating correctly?
For best results:
- Ensure good lighting when taking photos
- Keep the menu flat and avoid shadows
- Take photos straight-on, not at an angle
- Make sure text is clear and in focus
- Avoid glare or reflections on the menu
Does Big Menu work offline?
You need an internet connection to:
- Scan and translate new menus
- Download exchange rates for currency conversion
Once a menu is translated, you can view it offline in your History.
Subscription & Free Scans
How does the free trial work?
New users get a complimentary scan to try Big Menu. After your free scan, you'll need to subscribe for unlimited access. Your free scan never expires!
What does the subscription include?
Big Menu Premium includes:
- Unlimited menu scans
- Support for 100+ languages
- Real-time currency conversion
- Background processing
- Saved menu history with location
- Priority support
How do I restore my subscription?
- Open Big Menu
- Tap Settings
- Tap "Restore Purchases"
- Your subscription will be restored automatically
Make sure you're signed in to the same Apple ID used for the original purchase.
How do I cancel my subscription?
- Go to iOS Settings → [Your Name] → Subscriptions
- Find Big Menu
- Tap Cancel Subscription
You'll have access until the end of your billing period.
Troubleshooting
App is stuck on "Processing"
- Check your internet connection
- Force quit the app and reopen
- The menu should resume processing automatically
Camera not working
- Go to iOS Settings → Big Menu
- Enable Camera and Photos access
- Restart the app
Subscription not working after purchase
- Make sure the payment went through (check Apple ID → Purchase History)
- Force quit and reopen the app
- Try "Restore Purchases" in Settings
- Wait a few minutes - sometimes there's a delay
Contact Support
Still have questions? We're here to help!
Email: support@390apps.com
When contacting support, please include:
- A description of the issue
- Screenshots if applicable
- Your device model and iOS version
- Steps to reproduce the problem
We typically respond within 1-2 business days.