Big Menu

Privacy Policy

Effective Date: November 20, 2024
Last Updated: November 20, 2024

Introduction

Big Menu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the Big Menu mobile application (the "App").

Information We Collect

Menu Photos

When you scan or upload a menu photo:

  • Photos are temporarily uploaded to our secure servers for processing
  • Images are analyzed using AI to extract text and translate menu content
  • Processed images are stored on our servers (Amazon S3) for your menu history
  • You can delete individual menus at any time

Location Data

With your permission, we collect GPS location data to:

  • Save restaurant locations with your scanned menus
  • Help you find restaurants you've visited previously

Note: Location access is optional. You can use the App without granting location permission.

Subscription Information

We use RevenueCat to manage subscriptions. RevenueCat collects anonymous user identifiers, purchase history, and device type for analytics.

Information We Do NOT Collect

  • Personal identification information (name, email, phone number)
  • Advertising IDs or tracking for marketing purposes
  • Browsing history outside the App
  • Contact lists or social media data
  • Payment information (handled by Apple)

How We Use Your Information

We use collected information to:

  • Process menus: Translate and convert currency for menu items
  • Provide the service: Store and retrieve your menu history
  • Improve the App: Analyze usage patterns to enhance translation quality
  • Manage subscriptions: Track subscription status and free scan usage

Data Storage and Security

Your menu photos and processed data are stored on:

  • Amazon S3: Secure cloud storage for menu images
  • Backend servers: Process and store translated menu data

All data transmission uses HTTPS encryption. Server access is restricted and monitored.

Data Retention

  • Menu photos and translations are retained as long as you have the menu saved
  • When you delete a menu, associated images and data are removed from our servers
  • Processing logs are retained for 30 days for troubleshooting

Third-Party Services

  • RevenueCat: Subscription management
  • Apple Services: App Store, payments, Core Location
  • Amazon Web Services: Secure image storage

Your Rights and Choices

You have the following rights regarding your data:

  • Access: Request a copy of your stored menu data
  • Delete: Remove individual menus or all data from your account
  • Opt-out: Disable location services at any time

How to Delete Your Data

  • Delete individual menus: Swipe left on any menu in the app
  • Delete all data: Contact support to permanently delete all server data
  • Remove local data: Uninstall the App

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@390apps.com

We will respond to privacy inquiries within 30 days.

Compliance

This privacy policy is designed to comply with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Apple App Store Guidelines
  • Children's Online Privacy Protection Act (COPPA)